South Texas College

Job Announcement # 2008 – 2013

                    

Job Title:                                SECURITY DISPATCHER  

Department:                           Security and Safety

Reports To:                            Director of Safety

FLSA Status:                         Nonexempt

Salary:                                     $24,000/year minimum

Starting date:                          Immediately

Closing date:                          Open until filled.   Screening to begin September 18, 2007

 

SUMMARY

The Security Dispatcher is responsible for day-to-day operations of the Campus Dispatch Emergency Office.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1.   Appropriately directs all incoming emergency and non emergency calls through Dispatch and initiates and implements Emergency Protocols

2.   Dispatches appropriate campus security officer, local law enforcement, local fire and/or emergency department to the various campuses

3.   Coordinates response efforts to units by communicating status of emergency situations and dispatches backup units if necessary in accordance with Dispatch safety response procedures

4.   Appropriately communicates by radio or phone with on-campus security

5.   Maintains a dispatch log on all security activities for each campus

6.   Maintains a log for the College's security surveillance camera and access control system

7.   Compiles, verifies, and maintains data on the assigned databases used in dispatch on a day-to-day basis

8.   Assists staff in on-the-job training of new dispatchers by instructing, monitoring, evaluating and reporting progress of trainees

9.   Assists other department staff in routine testing and identifying equipment, operational and system deficiencies

10. Maintain an effective parking control system (parking permits and citations)

11. Organizes, plans and coordinates emergency response procedures throughout the College

12. Maintains, reviews, and updates the security and emergency procedures manuals and other policies

13. Performs all assigned tasks in accordance with established rules, regulations and practices, and promptly reports employee and student related injuries, accidents and incidents to supervisor on a regular basis

14. Performs related work as assigned

 

QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.   Strong background in computers including word processing, spreadsheets, and database management in Windows operation environment

2.   Possesses excellent oral, written, and interpersonal communication skills

3.   Bilingual a definite plus

4.   Ability to perform effectively in a stressful, multi-cultural environment

5.   Security sensitive position; subject to background checks

 

EDUCATION and/or EXPERIENCE

*Associates degree or a related field or equivalent experience

*Minimum two years of progressively responsible experience in a campus dispatch or communication setting, preferred

*Experience and knowledge of campus security and law enforcement policies and procedures, life safety programs, college operations, and traffic and parking programs highly preferred

 

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 

 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.  The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms.  The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

 

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

 

HOW TO APPLY: Submit letter of application, STC application, resume, copies of

transcripts (official transcripts required BEFORE assignment begins) and five professional

references with addresses and phone numbers to:

 

SOUTH TEXAS COLLEGE  

OFFICE OF HUMAN RESOURCES

PO BOX 9701

McAllen, TX  78502

 

 

No person shall be excluded from participation in, denied the benefits of, or be subject to discrimination under any program or activity sponsored or conducted by South Texas College on the basis of race, color, national origin, religion, sex, age, veteran status, or disability.

 

Position #82013